You do not need to create an account to make a purchase or to process a return. However, having JATAREA account is always recommended to have your favorites, purchase & returns in one easy to access place.

If you have any queries regarding your JATAREA account or wish to close this, please contact CUSTOMER SERVICE and we will assist with the next steps.

You do not need to create an account to process a return, to request a return, please visit the ‘Sign In/Register’ section, entering your order number and email address under ‘Check Your Order Status’.

The security of your details is of top priority to us. To ensure that your shopping experience is safe, simple and secure JATAREA uses Secure Socket Layer (SSL) technology to protect the data you send to us over the internet. All credit card transactions on this site are processed using CyberSource , a secure online payment gateway which encrypts your card details in a secure host environment.

We will treat all the information you share with us as private and confidential. At no point will we share, rent or sell your personal information without your consent. For further details, please read the JATAREA Privacy Policy here.
In order to register with JATAREA, you are required to let us know your name and email address. To place an order, we will also require your billing address, delivery address, telephone number, credit card number, expiration date and the CVV number. If necessary, these details may be used to verify and validate your order.
We may use your contact details to keep you informed of our latest collections and JATAREA news.

Please click on the ‘Forgot Password’ link on the ‘Sign In’ page and follow the instructions. Should you experience any issues with accessing your account following this, please email Customer Service

Order may be dispatched separately; you may see different transactions on your bank statement; one for the pre-authorization of the whole order amount and single charges for each item in the order.

At JATAREA we charge orders using currency dependent on the shipping country. Local currency is not always available, and you will be able to see the currency used to charge for your order when selecting your shipping country.

We accept PayPal, Visa, Mastercard, American Express, JCB, CUP & Apple Pay

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Unfortunately, not. Please note JATAREA is not able to deliver to PO Boxes (including BFPO) or Freight forwarders. Once the order has been placed, we are unable to amend the address details.

As soon as your order is dispatched, we will send you a confirmation email along with your unique tracking number. You may use this number to track your order online.

• We offer a range of delivery services and charges depending on your location, and the options available will be displayed at the checkout stage when placing your order.
• For details, please view our Delivery terms & cost here.

Your parcel is insured by JATAREA during the time it is in transit and until it is delivered to your chosen delivery address. A signature is required for every delivery, and it is at this point where the responsibility for the goods delivered is passed to the consignee.

Before shopping, please firstly ensure that you select the country or region that you would like your order to be delivered to. On the top right side of the website, you will be able to select and amend the country under ‘SHIPPING’.

Unfortunately, once your order has been placed, we are unable to change any of the details but may be able to assist you to cancel and replace the order. Please contact Customer Service for further information.

Please note that we are unable to add an item to an order or combine two orders together in the same shipment. You will be required to cancel your order and place a new one with all the items you wish to purchase; alternatively, you may simply place a new order for the additional item.

No, you do not need to create an account to make a purchase. However, we recommend that you set up a JATAREA account to enjoy the its benefits which includes saving your payment information, address details and reviewing your order history.

Placing an order is easy, simply follow these steps:

1. Shop by browsing through any of our product categories and view more detail on each product page.
2. Add your chosen size to your shopping bag by clicking on the ‘PLACE IN SHOPPING BAG’ button.
3.  Review the items you have selected by clicking on the ‘MY BAG’. To delete an item from your shopping bag, click on the ‘REMOVE’ button next to the item.
4. To finalize your purchases, click ‘PROCEED TO CHECKOUT ’ and follow the instructions.

If you are interested in an item which is not available to purchase online, you can email us, and we will try and locate the product for you and arrange a mail order purchase.

After you place your order, you will receive an email confirmation. This does not mean your order has been accepted. Once the details have been verified, your order will be accepted, and the item will then be dispatched. You will receive a further email notification once your order is dispatched.

In some cases, after your order is placed, our Customer Service team may contact you to verify some details.

JATAREA size guides are available for all shoes. You can find SIZE GUIDE on the individual product detail pages.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

To request a return, please visit JATAREA.COM ‘Sign In/Register’ section, entering your order number and email address under ‘Check Your Order Status’.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

You can add an item to your Wish List by selecting the size and clicking ‘Wish List’ on individual product pages. Adding an item to your Wish List does not reserve it, but it will create a personal record of your favorite JATAREA products. You may share your Love List with friends or family by email, or on Twitter, Pinterest, Instagram and Facebook.

You can refer to our PRODUCT CARE page for specific aftercare advice. You can find the same information on every individual product page clicking on “Shoe Care”.

Please refer to our ‘Size Guide’ on every product page for product specific sizing suggestions. Dimensions or measurements such as heel heights, shaft height or circumference for boots can also be found each shoe’s product page.